Privacy Policy

Effective Date: November 22, 2025
Last Updated: November 22, 2025

1. Information We Collect

1.1 Personal Information You Provide

When you create an account or use our App, we may collect the following personal information:

• Name: Your full name for account identification and personalization
• Email Address: For account creation, authentication, and communication
• Phone Number: Optional, for account recovery and enhanced security
• Password: Encrypted and securely stored for account access
• Profile Photo: Optional, if you choose to upload one

1.2 Usage and Performance Data

To provide and improve our educational services, we automatically collect:

• Test Scores and Results: Your performance on quizzes, practice tests, and mock exams
• Progress Tracking: Subject-wise progress, topics covered, and improvement trends
• Study Patterns: Time spent on tests, questions attempted, completion rates
• Test Attempts: Number of attempts per test, dates and times of attempts
• Answer Selections: Your chosen answers for learning analytics and personalization
• Content Interactions: Notes viewed, videos watched, modules completed

1.3 Device and Technical Information

• Device Information: Device model, operating system (iOS/Android), OS version
• App Version: Version of Educam you're using
• Platform Type: Whether you're using iOS or Android
• Network Information: Network connectivity status for offline/online features
• App Performance Data: Crash reports, error logs, and performance metrics

1.4 Analytics Data

• User Activities: Features used, screens viewed, buttons clicked
• Session Data: Login times, session duration, frequency of use
• Event Tracking: Specific actions like starting tests, completing modules, sharing results

1.5 User-Generated Content

• Shareable Result Cards: Test results you choose to share
• Test Corrections: Notes or corrections you make on test questions
• Group Tests: Custom tests you create and share with others

1.6 Photos and Media

With your permission:

• Camera Access: To upload photos of exam papers or questions (admin feature)
• Photo Library: To save shareable result cards and access uploaded images
• Media Files: Images and documents you upload for educational purposes

2. How We Use Your Information

2.1 Provide and Maintain Services

• Create and manage your account
• Authenticate your identity and provide secure access
• Deliver educational content (notes, videos, tests, quizzes)
• Track and display your learning progress
• Save your test results and study history

2.2 Personalization and Improvement

• Personalize your learning experience based on your performance
• Recommend relevant study materials and practice tests
• Identify areas where you need more practice
• Analyze usage patterns to improve app features and content

2.3 Communication

• Send important updates about your account
• Notify you about new content, features, and educational resources
• Send push notifications (if enabled) about study reminders and updates
• Respond to your support requests and inquiries

2.4 Analytics and Research

• Analyze app usage and user behavior to improve our services
• Understand which features are most helpful for students
• Identify and fix technical issues and bugs
• Conduct educational research to enhance learning outcomes

2.5 Security and Compliance

• Detect and prevent fraud, abuse, and security incidents
• Enforce our Terms of Service and policies
• Comply with legal obligations and regulations

3. Third-Party Services and Data Sharing

We use trusted third-party services to operate our App. These services may have access to your information only to perform specific tasks on our behalf.

3.1 Backend and Authentication Services

• Supabase: Database hosting, user authentication, and data storage
  Privacy Policy: https://supabase.com/privacy

3.2 App Development and Updates

• Expo: App framework, over-the-air updates, and development tools
  Privacy Policy: https://expo.dev/privacy

3.3 Advertising Services

• Google AdMob: Displays advertisements within the app. AdMob may collect device identifiers, IP address, and usage data
  Privacy Policy: https://policies.google.com/privacy
  You can opt out of personalized advertising in your device settings (iOS: Settings → Privacy → Advertising; Android: Settings → Google → Ads)

3.4 Data We Do NOT Share

We do NOT:

• Sell your personal information to third parties
• Share your test scores or academic performance with anyone outside the app
• Share your data with schools or educational institutions without your explicit consent
• Use your data for purposes other than those stated in this policy

4. Data Storage and Security

4.1 Security Measures

• Encryption: Passwords are encrypted using industry-standard algorithms
• Secure Connections: All data transmission uses HTTPS/SSL encryption
• Access Controls: Row-level security policies restrict data access to authorized users only
• Authentication: Secure authentication system to protect your account

4.2 Data Storage Location

Your data is stored on secure cloud servers provided by Supabase with Row Level Security (RLS) policies ensuring that:

• You can only access your own data
• Other users cannot view your personal information or test results
• Admin access is strictly controlled and limited

5. Your Rights and Choices

5.1 Access and Update

• View and update your profile information in the Account Settings
• Access your test history and progress data within the app

5.2 Data Deletion

To delete your account:

1. Go to Settings → Account Settings
2. Select "Delete Account"
3. Or email us at educamsuppor@gmail.com

We will remove all your personal data within 30 days of your request.

5.3 Opt-Out of Communications

• Push Notifications: Disable in Settings or device settings
• Marketing Emails: Unsubscribe via the link in any email

5.4 Advertising Preferences

• iOS: Settings → Privacy & Security → Apple Advertising
• Android: Settings → Google → Ads

6. Device Permissions

Required Permissions

• Internet Access: To load content, sync data, and display advertisements
• Network State: To detect connectivity and enable offline features

Optional Permissions (Requested When Needed)

• Camera: To scan or upload photos of exam questions
• Photo Library: To save shareable result cards
• Notifications: To send study reminders
• Storage: To save downloaded content

7. Children's Privacy

Educam is designed for students aged 14-18 preparing for GCE O-Level and A-Level examinations.

Users Under 13

Our App is not intended for children under 13 years of age. If you believe your child under 13 has provided us with personal information, please contact us at educamsuppor@gmail.com.

Users Aged 13-18

We recommend discussing this Privacy Policy with your parent or guardian before using Educam.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending you a notification through the app or email

9. Contact Us

Version 1.0 | November 22, 2025